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ITIL 4 Foundations + Certification Exam Bundle

Learn the foundational concepts of ITIL 4 and the methods to enhance IT service management practices in an organization



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Official Certification

  • Official ITIL Curriculum
  • Official Exam Voucher Included
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Exam Preparation

  • 8 Hours of Self-Paced Instruction
  • 60 Minute Exam Duration
  • Practice Exam Available
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Stay Relevant

  • Official ITIL Certification

Why Take QuickStart’s ITIL 4 Foundations Course?

After completing this training, students will be able to apply foundational concepts of ITIL 4 to learn methods to enhance the quality of IT service management in an organization.

Who Should Attend? 




This course is designed for anyone interested in learning the foundational concepts of ITIL 4, and how to apply them in the operation and management of IT services.
No prerequisites for this course.
No prerequisites for this course.

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"Very Well Informed..."

Instructor was very engaging, followed up frequently to make sure we were on the same track, very patient, very well-informed

- Joshua Lawrence

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"Great Job..."

The instructor did a great job of keeping the class engaged and participating, even though at points sometimes the material was a bit dry or even overwhelming. He always encouraged questions

- Kenneth Barrett    


ITIL 4 Foundations Curriculum

Our professional instructors teach you the key concepts of IT, and the foundational concepts of ITIL 4, built on the practices of ITSM. Various fields are covered in the program curriculum – customer expertise, value flows, digital transformation, Agile, DevOps, and Lean. Also covered in the course are the 4 end-to-end IT/digital operating models for the production, delivery, and constant improvement of services and products. Students will learn about IT and technology, and how they play a crucial role in business strategy development.



Fundamentals Concepts:


Engaging Content:


Knowledge Applied:

ITIL 4 overview with service management concepts and practices.

Our multi-modal learning platform keeps you engaged with the content.

Learn skills and get real-world examples.


ITIL 4 Foundations & Outline

This 8-hour course covers ITIL 4 Foundations and prepares you for the official ITIL 4 Certification Exam from Axelos Ltd.. This certification lays the foundation for obtaining the ITIL 4 Foundation certification.

Module 1: ITIL 4 Overview
Module 2: Service Management Concepts
Module 3: 4 Dimensions of Service Management
Module 4: ITIL Service Value System
Module 5: General Management Practices
Module 6: Service Management Practices
Module 7: Technical Management Practices

Learn the key concepts of service management

Understand how the ITIL guiding principles can help an organization adopt and adapt service

Overview of the four dimensions of service management

Learn about the purpose and components of the ITIL service value system

Understand the general management practices of ITIL

Learn the practices of service management

Understand the practices of technical management

Self-Paced Learning

Learning Style


8 hours
Course Duration

Difficulty Level


Completion Certificate


Credly Badge


Exam Voucher Included

Exam Voucher


Boost your Earnings And Advance Your Career

Here are some career roles and salary data for IT Project Managers depending on your location. 


According to Payscale.com, An entry-level Application Developer with 1-4 years of experience earns an average salary of $51,000

Read More


According to Salary.com, An entry-level Application Developer earns an average salary of $67,790

Read More

Earn an Credly Completion Badge


Display Your Credly Badge and Get the Recognition You Deserve.

Add an Credly badge to your LinkedIn, Facebook, or Twitter accounts to validate your professional and technical expertise. With these Credly badges, you can:

  • Let anyone verify your certification by clicking on the badge.
  • Display details of your certification and skills learned. 

Learn From Industry-Expert Instructor

Our instructor has years of real-world experience to guide you through our ITIL 4 Foundations Course.

QuickStart Training

Adrian des Rotours

Adrian des Rotours is an experienced Project Manager and Agile & DevOps Coach. He has over 25 years of professional experience, in various sectors of tech and multiple industries including telecommunication. He got the following international credentials: PMP®, ITIL® Expert, DevOps Foundation & Lead (DOF™, DOL™), Scrum Master & Scrum Coach (SMAC™, SCAC™).


ITIL 4 Foundations FAQs


What is the ITIL 4 Foundations Certification? 

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.

ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.

Where and how do I get certified? 

You will need to take our ITIL 4 Foundations course

We will then assign you an exam voucher which you can use to sign up for the ITIL 4 Foundations exam through PeopleCert.

What are the system requirements for this course?

Students are required to have a computer operating system with Windows to access training labs. The current lab environment does not support the Apple M1 chip.

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